COVID-19 CORONAVIRUS

If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, lost sense of smell or taste you are advised to stay at home for 14 days. Do not book a GP appointment or attend your GP Practice.

If you are displaying symptoms of Covid-19 it is recommended that you go get tested. For more info and to book a test or order a home kit please visit https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/ask-for-a-test-to-check-if-you-have-coronavirus/

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you cannot go online, or are advised to do so by the online service.

For the latest COVID19 advice please visit www.nhs.uk/coronavirus.
To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.
A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.
Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
Avoid touching your eyes, nose and mouth with unwashed hands.

Important Information 04.06.2020

We ask that patients wear a face covering to all in person appointments (this could be a scarf or mask etc).
York Medical Pharmacy is still open to their patients, and can be contacted on 01904 794115.
Appointments will be carried out over the phone unless there is a clinical need for you to come into the practice.
Our same day care our service is still running.
If you need a Nurse appointment please call the surgery on the day to book the appointment.
Do not visit the surgery to drop off a prescription; sign up for the NHS App or give us a call. Alternatively post your prescription. Nominate a pharmacy for your prescription to be sent to electronically. You can request prescriptions via our voicemail service on 01904 439100.
Doors at all surgeries are locked and will only be opened for those that have appointments.

NEW TELEPHONE NUMBER 01904 439100

" Trust our family to look after your family "

Practice Management

Chief Executive Officer

Zulf Ali

The Chief Executive Officer is involved in leading and managing all aspects of the practice. Ensuring the appropriate governance and systems are in place to provide the highest quality patient care. The Chief Executive Officer supports the GPs and other medical professionals with delivering patient services and also helps to develop all aspects to enhance patient care.

Clinical Manager

Polly Smith

The Clinical Manager manages the clinical team at YMG across all sites. She ensures CQC and Infection Control standards are met and the QOF targets are reached. She manages the clinical data and templates, LES/DES adherence, and oversees the Administration Team with patient recalls. She resolves any clinical issues and coordinates staff holidays, clinical staff training, and works alongside the Chief Executive Officer.

Head of Operations

Tess Johnston

Head of Operations, manages the operational side of YMG. Tess ensures that systems are in place to enable all YMG sites to operate smoothly and efficiently. Tess works closely with Polly Smith and Zulf Ali to deliver high-quality customer service to all our patients.

Administration

Administration Team

The Administration Team process all new registrations, deductions, and recalls for all of our sites. They also process all patient vaccinations and results so they are ready for the Doctors. The Team also coordinate clinical schedules and maintaining the health and safety of the building. Administration also deals with all Private work. This includes medical insurance reports, holiday insurance claim forms, DVLA reports, and D.W.P forms. All private work carries a fee. Please click here to see prices.

Clinical Coders

The Clinical Coders action and process all hospital correspondence. They code patient diagnosis and investigations, thus keeping the patients records up to date.

Secretaries

Patient Care Co-ordinators

Patient care co-ordinators provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Patient care co-ordinators make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.