" Trust our family to look after your family "



E-consult is electronic online consultation service that will allow York Medical Groups Patients over 18 the option to submit a Medical query which will be reviewed by a clinician in the surgery within 24 hours Monday -Friday (not including public holidays and weekends). This is for non-urgent matters.

We currently are trialling the system so have a limited amount of consultation available per day.

Although there is an option to submit an Admin query due to the current NHS pressures of Corvid-19 we are unable to facilitate this function.

Please be aware that if your issue is a same day please contact the practice during our same-day appointment times of 8:45-10:15 and 14:00-15:00 Monday to Friday on 01904 439100.

If your issue is urgent please contact 111 or in an emergency call 999.

It is recommended when you use for the service that you register rather than sign in as a guest so that we can allow direct two way messaging on the system.

Please use the tool below or follow this link.