" Trust our family to look after your family "

Friends & Family Results

These results are updated monthly

What you had to tell us

We asked..."Can you tell us why you gave that response?"

They don’t run on time... ever.... I always get in an hour late, even when book early so need to book first thing to get seen, some docs seem like they don’t have time for you I understand they busy but to run behind by an hour is draining especially when you have a poorly child
Got an appointment on the day easily. Friendly , supportive staff
It is now almost impossible to contact the surgery by telephone as it is allowed to ring unanswered or left off the hook. Continuity with the doctor is now extremely difficult. The practice of instructing reception to ask for clinical details is, at best embarrassing, at worst impractical. The patient is not now allowed to speak to the Practice Manager and could it be that the practice facilities are spread far too thinly over too large an area of York?
Efficient and friendly