If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, lost sense of smell or taste you are advised to stay at home for 14 days. Do not book a GP appointment or attend your GP Practice.

If you are displaying symptoms of Covid-19 it is recommended that you go get tested. For more info and to book a test or order a home kit please visit

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you cannot go online, or are advised to do so by the online service.

For the latest COVID19 advice please visit
To reduce your chances of catching COVID-19 and reduce pressure on your local GP practice during this busy time, appointments will be carried out over the phone unless there is a clinical need for you to come into the practice. This will help minimise risk while continuing to ensure people get the care and advice they need.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.
A person can also catch the virus by touching contaminated surfaces if they do not wash their hands. Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation.
Any equipment that comes into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.

Important Information 04.06.2020

  • We ask that patients wear a face covering to all in person appointments (this could be a scarf or mask etc).
  • York Medical Pharmacy is still open to their patients, and can be contacted on 01904 794115.
  • Appointments will be carried out over the phone unless there is a clinical need for you to come into the practice.
  • Our same day care our service is still running.
  • If you need a Nurse appointment please call the surgery on the day to book the appointment.
  • Do not visit the surgery to drop off a prescription; sign up for the NHS App or give us a call. Alternatively post your prescription. Nominate a pharmacy for your prescription to be sent to electronically. You can request prescriptions via our voicemail service on 01904 439100.
  • Doors at all surgeries are locked and will only be opened for those that have appointments.
" Trust our family to look after your family "

Friends & Family Results

This is How likely our patients are to recommend our GP practice to friends and family if they needed similar care or treatment

Number of Patients

Patients Ratings

These results are updated monthly

What you had to tell us

We asked..."Can you tell us why you gave that response?"

Takes ages to speak to a Care Coordinator, never any appointments, spent over an hour on hold today to be told to call back in the morning or call 111. A year into Covid and still no face to face appointments
Unable to see a GP even for urgent issues. Chronic condition has twice become acute (requiring hospital visit) due to no GP intervention whilst still chronic
Because you can never get an appointment, not even an urgent same day appointment. You never have any consistency. And when a GP says they will phone you back in a couple of weeks to catch up on how your feeling, guess what? They don't! I bet this doesn't get published!!!
excellent service
My daughter saw Dr ********** today 18th may and felt very uncomfortable as he did not make eye contact with her, she felt like she was wasting his time & also made her cry whilst examining her ears, making the ear which was not sore actually hurt
I have consistently received first class care from the surgery over the past few years, including throughout the pandemic, despite the huge amount of pressure that primary care is currently under. The receptionists are courteous, friendly and professional, and do their very best to help, and the doctors are simply outstanding. They are kind and caring, extremely good clinicians, and always do their very best for us (with special thanks to Dr Inwood, my own named GP, who is fabulous). I’m hugely impressed with the way the surgery have maintained extremely good access for us all throughout the pandemic, and can’t praise you all highly enough. Many, many thanks to you all.
Extremely hard to get an appointment